Check-In 3:00 p.m. / Check-Out 12:00 Noon
INFORMATION
- Check- In / Check-Out
- Reservation / Payment / Cancellation fee
- Luggage
- Car Parking
- Request on the Use of Power Banks
- Rules of Use
Check- In / Check-Out
| Check-In | 3:00 p.m. |
|---|---|
| Check-Out | 12:00 Noon |
Reservation / Payment / Cancellation fee
- ・Small children stay free of charge if they sleep in the same bed as an adult in the same room.
- ・Please be aware of the following cancellation fees
| 14 days prior to check-in date | 10% of room charge |
|---|---|
| 7 days prior to check-in date | 20% of room charge |
| 1 day prior to check-in date | 80% of room charge |
| Check-in date | 100% of room charge |
| No show | 100% of room charge |
- The following cards can be used for credit card payments.
Viewcard, JCB, Visa, UC, DC, American Express, NICOS, Diner’s Club, Mastercard, etc. Suica is also accepted.
Luggage
- ・We can look after your luggage before check-in and after check-out.
- ・When sending your luggage to the Front Reception Desk in advance, please state clearly the name of the staying guest and the date of check-in.
[Sending address]
〒380-0824 1346 Minami-ishido-cho, Nagano-shi, Nagano
Hotel Metropolitan Nagano @ Front Desk
TEL.81-26-291-7000
Car Parking
The hotel has a total of 120 parking spaces in the underground parking and separate above-ground parking facility.
* Please inquire with the hotel regarding parking of buses and trucks.
Parking Fees (tax included) * One night (From check-in to check-out)
| Buses and Trucks | Please inquire with the hotel. |
|---|---|
| Passenger Cars | ¥1,000 |
Request on the Use of Power Banks
In recent years, there have been cases of smoke and ignition caused by power banks, both in Japan and overseas. To ensure the safety and security of all our guests, we kindly ask for your cooperation with the following matters regarding the use of power banks in the guestrooms.
| 1. Precautions when using and charging power banks | To prevent fires and other emergencies, please refrain from using or charging power banks in the following cases: - Charging power banks when you are out of the room - Using or charging power banks under the direct sunlight near the window - Using or charging power banks on flammable materials, such as beds, sheets, etc. When using power banks to charge portable electronic devices or charging power banks from the guestroom power supply, place them in a location where you can always monitor their condition, in order to allow you to detect and prevent any issues at an early stage. |
|---|---|
| 2. Prohibition of the use of damaged or abnormal power banks | Do not use power banks that are damaged, swollen, or display abnormal heat generation. These are extremely dangerous. |
| 3. Guestroom cleaning | If any of the above situations are observed during room cleaning, our staff may move your power bank or stop charging in order to ensure safety. Thank you for your understanding in advance. |
We appreciate your understanding and cooperation.
