Scope of Application (Article 1)

1. 1. Accommodation Contracts concluded between this hotel and the Guest (meaning all customers using guest rooms at the hotel) and contracts related to these (including contracts for day use, etc.; hereinafter referred to collectively as “Accommodation” and “Accommodation Contract”) are governed by the provisions of these terms and conditions, and any matters not provided for in these terms and conditions are subject to the provisions of laws, regulations, etc., (meaning laws and regulations or instruments based on laws and regulations; the same applies hereinafter) or generally established practices.
2. 2. Notwithstanding the provisions of the preceding paragraph, if the Hotel has entered into a special contract that does not violate laws, regulations, etc., or generally accepted practices, that special contract will take precedence.

Application for Accommodation Contracts (Article 2)

1. 1. A person who intends to apply to the hotel for an Accommodation Contract must notify the hotel of the following.
   1. (1) Name of the Guest(s).
   2. (2) Date of accommodation and estimated time of arrival
   3. (3) Accommodation Charges (based on the Basic Accommodation Charges of Attached Table No. 1 in principle)
   4. (4) Other particulars deemed necessary by the Hotel
2. 2. In the case when the Guest requests, during the stay, extension of the accommodation beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Conclusion of Accommodation Contracts, etc. (Article 3)

1. 1. An Accommodation Contract shall be concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply when it has been proved that the Hotel has not accepted the application.
2. 2. When an Accommodation Contract has been concluded based on the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit fixed by the Hotel within the limits of the Basic Accommodation Charges covering the period of stay by the date specified by the Hotel.
3. 3. The deposit shall be first used for the Total Accommodation Charges to be paid by the Guest, then secondly for any cancellation charges under Article 7 and thirdly for the reparations under Article 19 as applicable, and the remainder, if any, shall be refunded at the time of payment of the Accommodation Charges as stated in Article 13.
4. 4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of payment of the deposit is specified.

Special contracts Requiring No Accommodation Deposit (Article 4)

1. 1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been conclude as stipulated in the same Paragraph.
2. 2. In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time of the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Request for cooperation in infection control measures at facilities (Article 5)

The Hotel may request cooperation from the person who intends to stay at the hotel in accordance with the provisions of Article 4-2, Paragraph 1 of the Hotel Business Act (Act No. 138 of 1948).

Refusal of Accommodation Contracts (Article 6-1)

The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.

1. (1) When the application for accommodation does not conform with these Terms and Conditions.
2. (2) When the Hotel is fully booked and there is no vacancy.
3. (3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate low or act against the public order or good morals in regards to his/her accommodation.
4. (4) When the person who intends to stay at this hotel is deemed to fall under any of the following items (a) through (c).
1. (a) Organized Crime Groups as defined in Article 2, Item 2 of the Act on Prevention of Unjust Acts by Organized Crime Groups (Act No. 77 of 1991) (hereinafter referred to as “Organized Crime Groups”), Organized Crime Group Members as defined in Article 2, Item 6 of the same article (hereinafter referred to as “Organized Crime Group Members”), associate members of organized crime groups or persons related to organized crime groups, or any other antisocial groups.
2. (b) When the person is an organized crime group or a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime group member.
3. (c) A person who is a juridical person and one of its officers falls under the category of an organized crime group member.
1. (5) When the person is behaving in such a manner as to be an annoyance to other guests.
2. (6) When the person who intends to stay at this hotel is a patient, etc. of a specified infectious disease as defined in Article 4-2, Paragraph 1, Item 2 of the Hotel Business Act (hereinafter referred to as “Patient, etc. of specified infectious disease”).
3. (7) When the person who intends to stay at this hotel has made a violent demand of, or carried out violent acts against, the hotel or any of its employees, or has requested the Hotel to assume an unreasonable burden. (Excluding cases where the person intending to stay at the hotel requests the removal of social barriers pursuant to the provisions of Article 7, Paragraph 2 or Article 8, Paragraph 2 of the Act for Eliminating Discrimination against Persons with Disabilities (Act No. 65 of 2013; hereinafter referred to as the “Act for Eliminating Discrimination against Persons with Disabilities”).
4. (8) When the person who intends to stay at the Hotel has repeatedly made a request to the Hotel as specified in Article 5-6 of the Enforcement Regulations of the Hotel Business Act as a request whose burden is excessive in its implementation and which may seriously impede the provision of accommodation-related services to other guests.
5. (9) When the Hotel is unable to provide accommodation due to natural calamities, malfunctioning of facilities and/or other unavoidable causes.
6. (10) When an act of violence, injury, threat, extortion, intimidating and unreasonable demand or any other act of a similar nature is observed

Explanation of refusal of conclusion of an Accommodation Contract (Article 6-2)

The person who intends to stay may request the Hotel to explain the reasons for its refusal to enter into a contract of accommodation in accordance with the preceding article.

Right to Cancel Accommodation Contracts by the Guest (Article 7)

1. 1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
2. 2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as pr escribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
3. 3. If the guest does not appear by 8 pm. (if the estimated time of arrival has been specified in advance, when two hours have elapsed since that time) of the accommodation date without contacting the Hotel, the Hotel may deem the Accommodation Contract to have been cancelled by the Guest.

Right to Cancel Accommodation Contracts by the Hotel (Article 8-1)

1. 1. The Hotel may cancel the Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that this hotel may refuse accommodation in cases other than those listed in Article 5 of the Hotel Business Act.
2. (1) When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
3. (2) When it is recognized that the Guest falls under any of the following items (a) through (c)
1. (a) When the Guest is Organized Crime Group, Organized Crime Group Member, quasi- constituent of an Organized Crime Group, parties related to an Organized Crime Group or any other antisocial group.
2. (b) When the Guest is juridical persons or other organizations whose business activities are controlled by an Organized Crime Group or Organized Crime Group Member.
3. (c) When the Guest seeking accommodation is a corporation which any of directors are proven to be an Organized Crime Group Member.
1. (3) When the Guest is behaving in such a manner as to be an annoyance to other guests.
2. (4) Other particulars deemed necessary by the hotel
3. (5) When the Guest who intends to stay at the accommodation commits a violent demand act or asks for a burden exceeding a reasonable range with regards to the accommodation (except when the guest requests the removal of social barriers as provided in Article 7, Paragraph 2 or Article 8, Paragraph 2 of the Act for Eliminating Discrimination against Persons with Disabilities).
4. (6) When the Guest repeatedly makes a request to this hotel that is so burdensome in its implementation that it may seriously impede the provision of accommodation-related
services to other guests, as specified in the Article 5 -6 of the Enforcement Regulations of the Hotel Business Act.
5. (7) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure.
6. (8) When the Guest does not observe prohibited actions such as smoking in bed, tampers with fire-fighting facilities and otherwise breaches Hotel Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid causing fires).
7. (9) When an act of violence, injury, threat, extortion, intimidating and unreasonable demand or any other act of a similar nature is observed.
8. 2. If the Hotel has canceled the Accommodation Contract in accordance with the preceding Paragraph, the hotel may exempt the guest from charges for any accommodation services, etc., not yet received.

Explanation of Cancellation of an Accommodation Contract (Article 8-2)

In the event that the Hotel cancels the accommodation contract in accordance with the preceding article, the Guest may request an explanation of the reasons for such cancellation.

Registration (Article 9)

1. 1.The Guest shall register the following particulars the Front Desk of the Hotel on the day of accommodation.
   1. (1) Name, age, address and occupation of the Guest(s).
   2. (2) Except Japanese, nationality, passport number, port and date of entry in Japan.
   3. (3) Date and estimated time of departure.
   4. (4) Other particulars deemed necessary by the Hotel.
2. 2. In the case when the Guest intends to pay the Accommodation Charges prescribed in Article 12 by any means other than cash, such as traveler’s checks, coupons or credit cards, these credentials shall be shown in advance at time of the registration prescribed in the preceding Paragraph.

Occupancy Hours of Guest Rooms (Article 10)

1. 1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3 p.m. until 12 p.m. the following day. However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure. Please note that even at 3 p.m., when the guest room should be available, the Guest may be required to wait unavoidably due to maintenance of the guest room, etc.
2. 2. The Hotel may, notwithstanding the provisions stipulated in the preceding Paragraph, permit the Guest may occupy the guest room beyond the checkout time. In such cases, an extra charge shall apply. The charge will vary depending on room type and length of extension. Inquire with the front desk for details.
3. 3. The Hotel may change the hours of occupancy of Paragraph 1 for unavoidable. In that case, the Hotel will notify the guest in an appropriate means.
　　　　　　　　　　

Observance of Hotel Regulations (Article 11)

The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the hotel.

　　　　　　　　　　

Business Hours (Article 12)

The business hours of the main facilities of the Hotel are displayed in notices at various places. The hours are subject to temporarily changes due to unavoidable causes of the Hotel. In such a case, the Hotel will notify the guest in an appropriate means.

　

Payment of Accommodation Charges (Article 13)

1. 1. The explanation of the accommodation charges, etc., that the Guest shall pay is as listed in the attached Table No 1.
2. 2. Accommodation charges, etc., as stated in the preceding Paragraph shall be paid at Front Desk at the time of the Guest’s departure or upon request by the Hotel in Japanese currency. Other means acceptable to the Hotel are traveler’s cheques, coupons or credit cards. However, if special circumstances occur, they will be considered separately.
3. 3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.

Liabilities of the Hotel (Article 14)

1. 1. The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.
2. 2. The Hotel is covered by Hotel Liability Insurance to deal with unexpected fire and/or other disasters.

Handling when Unable to Provide Contracted Rooms (Article 15)

1. 1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. 2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest compensation fee equivalent to the cancellation charge and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which the hotel is not liable, the Hotel will not pay compensate the Guest.

Handling of Deposited Articles (Article 16)

1. 1. The Hotel shall compensate for the Guest for damages when loss, breakage, or other damage occurs to goods, cash or valuables deposited at the front desk by the Guest, expect in the cases when such damage is caused by force majeure. However, for cash and valuables, when the Hotel has requested the Guest for an appraisal of the value and the Guest has failed to do so, the Hotel shall compensate the Guest up to a maximum of 100,000 yen.
2. 2. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused, through intent or negligence on the part of the Hotel, to the goods, cash or valuables brought onto the premises of the Hotel by the Guest but are not deposited at the Front Desk. However, in the event that the type and value of the guest's property or cash and valuables have not been disclosed in advance, this hotel shall compensate for damages up to 100,000 yen, except in the case of intent or gross negligence on the part of the hotel.

Custody of Baggage and/or Belongings of Guest (Article 17)

1. 1. When the baggage of the Guest is brought into the Hotel before his/her arrival, the Hotel shall be liable to store it only in the case when such a request has been accepted from the Hotel. The baggage shall be handed over to the Guest at the Front Desk at the time of his/her check-in.
2. 2. If a guest leaves behind baggage or belongings after checking out, in principle, the Hotel will wait for them to make an inquiry and ask for their instructions. If the Guest does not make an inquiry or provide instructions, the Hotel will discard the baggage or belongings after one month from detection (the day following the day of detection in the case of food, beverages, cigarettes, magazines, etc.).
3. 3. The Hotel’s liability in regards to the custody of the Guest’s baggage and belongings shall be in accordance with the provisions of Paragraph 1 in the case of Paragraph 1, and in accordance with the provisions of Paragraph 2 in the case of Paragraph 2.
　　　　　　　　　　

Liability in Regard to Parking (Article 18)

The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for damage caused through intent or negligence on the part of the Hotel in regards to the management of the parking lot.

　　　　　　　　　　

Liability of the Guest (Article 19)

The Guest compensate the hotel for damage caused through intent or negligence on part of the Guest.

　　　　　　　　　　

Legal Disclaimer (Article 20)

The Guests use of computer communications from within the Hotel at their own risk. The Hotel will not be liable for any damage suffered by a user as a result of service being interrupted due to a system failure or other reason while Guests are using computer communication. In addition, if any damage is caused to the Hotel or a third party due to an act that the Hotel judges to be inappropriate in the use of computer communications, the Guest will provide compensation for that damage.

　　　　　　　　　　

Handling of Personal Information (Article 21)

The Hotel will appropriately handle the personal information provided by the Guest according to the Hotel’s Privacy Policy, which is published on the Hotel’s website, etc.

　　　　　　　　　　

Governing Law (Article 22)

Any and all disputes arising under these Terms and Conditions will be resolved in accordance with Japanese law in the Japanese court with jurisdiction over the location of the Hotel.

　　　　　　　　　　

Preferred language (Article 23)

These Terms and Conditions have been provided in both Japanese and other languages (English and traditional Chinese). If there is any discrepancy between the Japanese version and a version in another language, the Japanese version will take precedence.

Attached Table No. 1: Calculation method for Accommodation Charges, etc

(Related to Article 2, Paragraph 1, Item 3 and Article 13, Paragraph 1)

	Total amount to be paid by the guest
Breakdown	Accommodation Charges	① Basic Accommodation Charge (Room Charge (and Room Charge + Breakfast and other Food and Beverages Charges)) ② Service Charge (① x 10%)
	Additional Charges	③ Food and Beverages (excluding those included in ①) and other charges for use ④ Service Charge (③ x 10%)
	Taxes	(a) Consumption Tax (b) Accommodation tax (scheduled for introduction from June 2026)

Attached Table No. 2: Cancellation Charge

(Related to Article 3, Paragraph 3 and Article 7, Paragraph 2)

Day when notice of cancellation of contract is received		No Show	Accommod ation Day	1 Day prior to Accommod ation Day	7 days prior to Accommod ation Day	14 days prior to Accommod ation Day	30 days prior to Accommod ation Day	45 days prior to Accommod ation Day
Individual	Up to 15 people	100 %	100 %	80 %	20 %	10 %	-	-
Group	16 to 69 people	100 %	100 %	80 %	40 %	20 %	10 %	-
	70 people or more	100 %	100 %	100 %	80 %	40 %	20 %	10 %

(Note)
1. The percentages are the ratio of the Cancellation Charge to the Basic Accommodation Charge.
2. . When the number of days contracted is shortened, the cancellation charge for the first day of the cancelled period by Guest regardless of the number of days shortened.
3. If a contract is cancelled for part of a group (16 people or more), the hotel will waive the Cancellation Charge if the number of people cancelling is no more than 10% (fractions to be rounded up) of the number of people booked for accommodation as of 10 days prior to the stay (or the day when the Accommodation Contract was accepted if later than that).